Support

Get in touch

Email support@lumadisk.com. That reaches us directly, and it is the right place for anything touching a license, a purchase or a refund.
We are also on X: @lumadisk. DMs are open.

Common questions

Is my data safe when I delete build caches?

Yes. Folders like node_modules, /target, .next and DerivedData are fully regenerable, and your next build recreates them automatically. LumaDisk only ever lists folders that rebuild themselves.

Does LumaDisk work on external drives?

Yes, full support for external drives. Network volumes are supported in read-only mode.

I bought LumaDisk on one platform. How do I get it on the other?

A license bought on lumadisk.com covers up to 3 devices, Mac or Windows PC. Your key activates your Macs; for a Windows PC, email support@lumadisk.com with your order and we will send you a Microsoft Store code, counted toward your 3 devices. Bought on the Microsoft Store? Email us and we will send you a macOS code.

How do I get a refund?

Direct macOS purchases have a 14-day money-back guarantee: email support@lumadisk.com and you are refunded in full. Microsoft Store purchases are refunded by Microsoft under its own policy.

Report a bug

Found something broken? Email us or message X (@lumadisk) with a description and your macOS / Windows version. Screenshots help a lot.